Guest Guidelines
Check In & Out
Check in time is 3:00 p.m. and check out time is 11:00 a.m.
Minimum Night Requirement
We have a two night minimum stay for the Lodge, or any buyouts of the Whole Resort, Lodge Cabins, Rental RV’s, Camping Cabins, RV Sites or Tent Sites.
No required minimum stay for individual rentals.
Cancellation Policy
Individual reservations – there is a one night cancelation fee.
All group reservations and buyouts of the whole resort, Lodge, Lodge Cabins, Camping Cabins, rental RV’s, RV and tent sites – the 30% deposit is non-refundable.
ATVs
You are invited to bring your ATV’s with you and enjoy them. But, please do not ride ATV’s on the lawn in front of the cabins or the lodge. Please do not drive your ATV on the foot bridge over the river! Lastly, please do not park them on the concrete around the fire pits.
Checkout Cleaning Guidelines
Please empty all garbage cans in all the rooms.
Please remove all litter from the lawn area.
If using the outside pavilion, please clean all kitchen equipment.
Checkout Walk Through
A check-out walk through with management is required to for Lodge, Lodge Pavilion, Lodge Cabins, Camping Cabins and Rental RV’s at check out.
Please let us know when you are ready to check out and we will have someone come over and walk through with you. Please return the key at this time.
Damage
Please remember that this signed agreement is considered a legal and binding contract and therefore gives Promised Land Resort the right to collect payment of damages, missing items, and excessive cleaning that are made necessary by your stay.
Dump Station
There is a dump station for all paying guests on the campground side of the property, across from the restrooms. It has non-potable water available. There is no charge for paying guests.
Fishing
The fishing in the Strawberry River is governed by the State of Utah and a license is required. Above the Strawberry Pinnacles, fishing can be done with artificial lures and flies; below the Pinnacles is open bait. There are three reservoirs within a 30 miles radius for additional fishing, boating, or water sports. They are the Strawberry Reservoir, Red Creek Reservoir, and Starvation Reservoir.
Fires
There are individual fire pits and large general use cement fire pits available throughout the property. These are the only authorized fire pits. Please do not make your own fire pit. You will need to bring your own firewood or you can purchase bundles from us on the resort ($5/bundle.) Please douse your campfires after use.
Fireworks
There are NO FIREWORKS ALLOWED at any time at Promised Land Resort. Including 4th of July and Pioneer Day weekends.
Promised Land Resort will not be held liable for any damage, injuries or death caused to persons or property by use of fireworks.
Any use of fireworks will result in the immediate cancellation of the reservation, all guests will be required to leave immediately, and result in forfeiture of any and all payments and damage deposits.
Indemnity Clause
Promised Land Resort will not be responsible for accidents or injury to guests or for loss of money, valuables, properties, vehicles of any kind.
The registered guest assumes full responsibility for any and all accidents, injuries and damages caused by, his/her group, their invited guests and any others invited by their invited guests.
By accepting this reservation, it is agreed that all guests of the registered guest, are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises.
Keys
Please return the keys prior to leaving to avoid a $20 lost key surcharge.
Lodge, Lodge Cabins, & Rental RV Supplies
Lodge — We supply toilet paper and bedroom linens. Please bring your own towels.
— Kitchen is supplied with pots, pans, serving dishes and utensils, kitchen towels, paper towels, dish soaps, detergent for the dishwasher and general clean up supplies.
Lodge Cabins — We supply toilet paper and linens, towels and washcloths.
— Kitchenette is supplied with pots, pans, serving dishes and utensils, paper towels, dish soap.
Rental RV’s — We supply toilet paper, hand soap and waterproof mattress covers. Please bring your own linens and towels.
— Kitchenette is supplied with minimal pots, pans, utensils, and dish soap.
Camping Cabins — We supply waterproof mattress covers. Please bring your own linens and towels.
Lodge Pavilion
The lodge pavilion is equipped with commercial kitchen equipment, including a reach-in coolers, a reach-in freezer, two gas stoves/ovens, commercial BBQ grill, commercial flattop grill, stainless steel food preparation tables, ice machine and deep sink. The pavilion must be cleaned and all equipment returned to the state it was when you arrived.
Propane is provided for the commercial BBQ grill and flattop grill.
Mechanical Failures
While we strive to ensure the equipment in the Lodge, Cabins and Rental RV’s is in good working condition, sometimes things do break down. If we are notified of a problem, we will do our best to get any problem corrected on a timely basis. However, no refunds or rate adjustments will be made for mechanical failures beyond our control, including power outages.
Noise Ordinance
Quiet time is observed at 11PM throughout the entire resort.
Parking
Please park all your cars & ATV’s on the asphalt driveway or on your site in the campground. Please do not park on the grass in front of the cabins and lodge. Please do not drive your car/truck/ATV on the fire pit in front of the pavilion by the lodge.2 motorized vehicles allowed per tent site, additional vehicles park in the overflow parking lot.
Personal Items
Any personal items left behind or lost during a stay are the responsibility of the guest. We are not responsible for those items. They will be donated to charity after 30 days.
Pet Policy
You do not have to leave your beloved pet at home, however, your pet must be on a leash at all times.
Pets are allowed only in the Camping Cabins.
Pets are not allowed in the Lodge, Lodge Cabins or Rental RV’s at any time. Unless your pet is a service animal defined by the ADA. This does not include emotional support, therapy, comfort, or companion animals.
There will be a $100 pet fee retained from your damage deposit if you have a pet in these buildings.
Please clean up after your pet.
River, Pond, Canal, and Water Activities
The Strawberry River, canal and pond are for all guests.
The source of the water for the canal and pond is the Strawberry River that is diverted, flows through the canal, into the pond, then back into the river.
Guests and any invited guests use these water features at their own risk. There are NO LIFEGUARDS on duty at any time. Signs are posted.
There is No Diving in the river, pond or canal as the water is too shallow and injury could occur.
The registered guest assumes full responsibility for any and all accidents, injuries and damages that his/her group causes.
By accepting this reservation, it is agreed that all guests of the registered guest are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises.
The registered guest, all guests of the registered guests and others whom they invite to use the premise and choose to recreate at Promised Land Resort are defined as USERS – All Users do hereby execute a Release, Waiver of Liability, Assumption of Risks and Indemnity/Hold Harmless Agreement for himself/herself/their selves and his/her/their heirs and any of their minors, guests and invitees and acknowledges the inherent risks involved in the use of the Strawberry River, Promised Land’s canal and pond; which risks include, but are not limited to bodily injury, sickness, disease or death from using these water features. Users also acknowledge and understand that use of these water features is potentially dangerous and that the type of injury or damage described above can occur when using these water features. USERS UNDERSTAND THERE WILL BE NO LIFEGUARD ON DUTY DURING ANY TIME USERS ACCESS THE STRAWBERRY RIVER AND PROMISED LAND RESORT’S CANAL AND POND UNDER THIS AGREEMENT AND AGREE TO ASSUME ALL RISKS ASSOCIATED THEREWITH.
Recreation Facilities
We have basketball, volleyball and tetherball courts. We also have many lawn games that you are able to check out with a deposit or I.D..
Restrooms & Showers
There are men & women restrooms with showers available 24 hours/day for all paying guests.
Store Access
The Big G is a convenience store and café in Fruitland on Highway 40. They have many essentials you may have forgotten or need. The café has good food also.
Al’s Grocery Store is 30 miles away and is a great place to shop, but is closed on Sundays.
Watering of Grass
We are constantly working on our grass. Therefore, we must water the grass when necessary, We will try and keep the watering at a minimum during your stay, but there will be times when the sprinklers are on and the grass is wet. We apologize for any inconvenience. Please remove your belongings from the grass at night, as the sprinklers turn on automatically.
WIFI
WIFI is provided for free on the entire resort. We will give the password to the individual on the reservation. They can decide whether to give it to everyone else.
Wildlife
Enjoy the wildlife on and around Promised Land Resort. There are deer, sheep, elk, moose, coyote, fox, bear and snakes in the area.
You recreate at the Promised Land Resort at your own risk. We are not responsible for any damages or injuries caused by wildlife to persons or property.
Please do not leave any food outside. Please put all garbage in the dumpster and secure the lid.
Things To Bring
-
“Arm floaties” or life jackets – for the little kids to use when in the pond
-
Bug spray & sunscreen
-
Firewood (or you can purchase it from us)
-
Fishing poles, supplies, and license
-
Flashlights
-
Garbage bags
-
Kayaks – to use on the river or in the pond
-
Lawn Chairs
-
Lawn Games – Horseshoes, Corn Hole, Frisbees
-
Paper plates, cups, table covers for picnic tables
-
Plastic eating utensils, paper towels, napkins
-
Propane for outside grill & briquettes for charcoal grill
-
Sports balls – basketball, volleyball, softball, etc,
-
TOWELS for everyone!!!
-
Tubes to float the river